Rent A Center: Customer service was outstanding. Courteous, kn...
A Rent A Center customer review by GetHuman user ~Ms. Avery from November 13th, 2017
Background on ~Ms. Avery's case
GetHuman: ~Ms. Avery - can you tell our other Rent A Center customers when your case took place?
~Ms. Avery: Yes I can. It was evening, on November 6th.
GetHuman: Did you reach out to Rent A Center, and if so, how?
GetHuman: And which of these common Rent A Center customer issues best describes the reason you wanted to talk to them?
(Shows ~Ms. Avery a list of common Rent A Center problems)
~Ms. Avery: "Overcharge/Strange charge" was why I was trying to call.
~Ms. Avery's review of Rent A Center customer service
GetHuman: So how would you sum up your experience for GetHuman's Rent A Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ms. Avery: Customer service was outstanding. Courteous, knowledgeable and consise. I loved that. Asked the correct questions.
GetHuman: Let's quantify your experience contacting Rent A Center. On a scale of 1 to 5, how easy is it go get help on a Rent A Center problem?
~Ms. Avery: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ms. Avery: I'd give them a three out of five on communication.
GetHuman: And what about Rent A Center's ability to quickly and effectively address your problem?
~Ms. Avery: For that I would say two out of five.
GetHuman: And finally- any advice for other Rent A Center customers?
~Ms. Avery: Call them early in the day or late. Don't forget any personal or account information you might need for Rent A Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ms. Avery taken from his Rent A Center customer service problem that occurred on November 6th, 2017.