USI Wireless: Great company to get internet service from. We...
A USI Wireless customer review by GetHuman user ~Happy Customer from October 29th, 2017
Background on ~Happy Customer's case
GetHuman: ~Happy Customer - can you tell our other USI Wireless customers when your case took place?
~Happy Customer: Yup. It was morning, on October 22nd.
GetHuman: Did you reach out to USI Wireless, and if so, how?
GetHuman: And which of these common USI Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Happy Customer a list of common USI Wireless problems)
~Happy Customer: "Technical support" was why I was trying to call.
~Happy Customer's review of USI Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's USI Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Happy Customer: Great company to get internet service from. We have been with them for over two years and just had our first problem and they was able to walk us through it and found out it was an issue with our router. They helped us fix it even though it wasn't their problem!
GetHuman: Let's quantify your experience contacting USI Wireless. On a scale of 1 to 5, how easy is it go get help on a USI Wireless problem?
~Happy Customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Happy Customer: I'd give them a one out of five on communication.
GetHuman: And what about USI Wireless's ability to quickly and effectively address your problem?
~Happy Customer: For that I would say four out of five.
GetHuman: And finally- any advice for other USI Wireless customers?
~Happy Customer: Call them early in the day or late. Don't forget any personal or account information you might need for USI Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Happy Customer taken from his USI Wireless customer service problem that occurred on October 22nd, 2017.