USI Wireless: Very friendly and well mannered customer servic...
A USI Wireless customer review by GetHuman user ~satisfiedcustomer from October 31st, 2017
Background on ~satisfiedcustomer's case
GetHuman: ~satisfiedcustomer - can you tell our other USI Wireless customers when your case took place?
~satisfiedcustomer: Sure. It was late at night, on October 22nd.
GetHuman: Did you reach out to USI Wireless, and if so, how?
GetHuman: And which of these common USI Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~satisfiedcustomer a list of common USI Wireless problems)
~satisfiedcustomer: "Update account information" was why I was trying to call.
~satisfiedcustomer's review of USI Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's USI Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~satisfiedcustomer: Very friendly and well mannered customer service. They are very knowledgeable of what they are doing. However, it was hard to get through the conversation as their phones keep cutting in and out. I had to repeat several things as did they in order for us to know what each other was saying. A easily ** min call took almost ** min.
GetHuman: Let's quantify your experience contacting USI Wireless. On a scale of 1 to 5, how easy is it go get help on a USI Wireless problem?
~satisfiedcustomer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~satisfiedcustomer: I'd give them a three out of five on communication.
GetHuman: And what about USI Wireless's ability to quickly and effectively address your problem?
~satisfiedcustomer: For that I would say two out of five.
GetHuman: And finally- any advice for other USI Wireless customers?
~satisfiedcustomer: Call them early in the day or late. Don't forget any personal or account information you might need for USI Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~satisfiedcustomer taken from his USI Wireless customer service problem that occurred on October 22nd, 2017.